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ZbuloAsked on January 16, 2018 at 4:56 PM
Heya JotForm team,
when I click on this page on "change credit card" under payment method, I'm being redirected to the PayPal landing page instead. How can I active cc payment?
Thanks,
Ricardo
Page URL: https://eu.jotform.com/myaccount/billing -
Jed_CReplied on January 16, 2018 at 6:23 PM
You'll have to cancel your PayPal subscription first before you can add your Credit Card. Please refer to our guide here https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription on how to cancel your PayPal subscription.
Once cancelled, kindly go back to your billing page and add your CC number.
Let us know if you have any questions.