Additional Characters/Words on Downloaded Submission

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    bangtcash
    Asked on January 16, 2018 at 10:31 PM

    Per today, 17 January 2018, when we downloaded the submission in Excel form, there were additional characters/words in some of the fields. The words are "https://www.jotform.com" (screenshot attached).


    If we downloaded it in CSV or PDF form, that word did not appear.


    Please kindly fix it ASAP, as we are working with Excel file, and temporarily as a workaround we are forced to manually remove that word.


    Cheers,

    Made Mahendra A 


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    Nik_C
    Answered on January 17, 2018 at 05:11 AM

    I downloaded Excel submissions, but I'm not able to replicate the issue you're having:

    1516183721Screen Shot 2018-01-17 at 11.0

    I checked this form: http://www.jotform.me/form/73198858164471, are you still experiencing this issue?