What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Timed Out? Here is the exact error message: (1, GATEWAY_TIMEOUT, submit.jotform.us)

    Asked by Michiganpetfund on October 01, 2012 at 10:59 PM

    Does JotForm have Timeout rules?  One applicant timed out and another did not.  Reasoning for this?  Any things I can do to change this?

    Page URL:

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    JotForm Support

    Answered by EduardoMendez on October 01, 2012 at 11:36 PM


    Thank you for letting us know about the issue. I have tried to reproduce the incident without any success.  

    I wou suggest to please us the following URL for your form:


    Please let us know if this issue persists and we will be glad to look into it further.