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ProjectcodeXAsked on January 17, 2018 at 7:07 AM
Hi All
We have a number of emails now showing in the Bounce / Block list.
Please can you explain what this means, and what we can do to resolve it?
I only discovered this when trying to check on whether emails were sent - we aren't receiving notifications of bounced emails.
Please help urgently,
Kind regards,
codeX -
MarvihReplied on January 17, 2018 at 10:31 AM
Probably your Autoresponder email notification wasn't setup properly which is why it was bounced.
Please check this guide on how to setup SMTP on your Notification/Autoresponder email.
https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-FormYou can manually remove your email from bounce, please check out the guide here.
https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List