- ProjectcodeXAsked on January 17, 2018 at 07:07 AM
We have a number of emails now showing in the Bounce / Block list.
Please can you explain what this means, and what we can do to resolve it?
I only discovered this when trying to check on whether emails were sent - we aren't receiving notifications of bounced emails.
Please help urgently,
- JotForm SupportMarvihAnswered on January 17, 2018 at 10:31 AM
Probably your Autoresponder email notification wasn't setup properly which is why it was bounced.
Please check this guide on how to setup SMTP on your Notification/Autoresponder email.
You can manually remove your email from bounce, please check out the guide here.