Form calculation total not working

  • Profile Image
    KCHDA
    Asked on January 17, 2018 at 08:38 AM

    Hello,


    I took out the the form calculation which was repeated in the subtotal custom selections field and the final form calculation which puts the total into the Fees Due field and now they full total calculation is not working!

    How do I fix this????

    Lori

  • Profile Image
    John_Benson
    Answered on January 17, 2018 at 11:00 AM

    I am assuming you're referring to this form: http://www.jotform.ca/form/70004504045238

    I cloned the form and I can see that the Calculation field is not configured properly. Please check the screen animation guide below:

    15162045864645yb.gif

    You need to switch the "*" and the ")" to the number format. Here's the calculation field that is passing the total to the payment field.

    151620478842252zzc.png

    Please give it a try and if the issue still persists, contact us again.