Adding Hyperlink to a Text Element

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    Asked on January 17, 2018 at 11:02 AM

    Hello! When I try to hyperlink some text within a text element, it appears as a hyperlink when I'm in the text editor - but when I click off it, preview or embed the form, the hyperlink is stripped and it appears as normal text. 

    What am I doing wrong? I've attached a screenshot so you can see what I'm doing.

    EDIT: I should mention that I need the hyperlink to point to a file on a shared internal server. I tried switching the link to and it worked properly. How can I format my link so it will point to the correct file?

    Thank you!


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    Answered on January 17, 2018 at 11:48 AM

    I checked your screenshot and the file URL you used is a local folder path. That's not a URL.

    You must upload the file to your server first. Then get the URL of the file and use it for hyperlinking the text.


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    Answered on January 19, 2018 at 05:37 AM

    Hi EltonCris,

    Thanks for looking at this for me.

    My company has an internal Hub that is hosted as html files on the central harddrive, so it opens and behaves like a webpage but is not actually hosted online. Is there no way to make that clickable? In any other application I've worked with, hyperlinks to file paths open just fine.

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    Answered on January 19, 2018 at 09:08 AM

    Unfortunately it is not possible to do that. Even if that would work, the file would be accessible only by users who has access to you internal hub.

    As suggested by my colleague, you need to store that file on a server where it can be accessible through internet.

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    Answered on January 29, 2018 at 09:27 AM

    Hi, thanks for your response.

    Everyone who would have access to the form would have access to the internal Hub. Storing on the internet is not a possibility in this situation.

    Is it possible to add this to a development wishlist somewhere? I'm surprised it's not already a functionality, and I don't believe I'm the only user who would think so. I'm sure I can figure out a workaround in the meantime, but it would be nice if this could be looked into.

    Thanks again!

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    Answered on January 29, 2018 at 10:45 AM

    I would suggest you to use the Source code of the form so you can modify and add offline links without being stripped.

    Please check the article on the link below on how to get the source code of your form:

    I have submitted the feature request to our developers and you will be notified on this thread for any update. Unfortunately we can't provide an ETA when this will be implemented but you will be notified for any updates.