I am not receiving email for password change

I not receveid email for change new password... You can send me one new account?

I would like to apologize for any inconvenience. I have checked the mail logs of the email address associated with your account and I am not seeing any email attempts requesting for a password reset instructions.

In order for me to help you, I have sent the password reset instructions for your account to the email address associated with it.

Let us know if you need any further assistance.