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michelestory22Asked on January 17, 2018 at 2:08 PM
I have Campaign Monitor and have completed the third party integration on all multiple forms. I Have done all of them the same way and only one is populating in campaign monitor.
Please advise.
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MarvihReplied on January 17, 2018 at 3:21 PM
Were able to check this guide regarding Campaign Monitor Integration ?
https://www.jotform.com/help/388-How-to-Integrate-JotForm-with-Campaign-MonitorIf you have followed the steps from the guide I shared above. Kindly try removing the Campaign Monitor List integration and add it again.
It would also greatly help if you can tell us the Form URL/ID in which the Campaign Monitor List works and which are not.
We will wait for your response.
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michelestory22Replied on January 17, 2018 at 6:43 PMThank you! All Campaign Monitor lists are single opt in (I double
checked). I had already tried removing and re-adding the list
integration. It's still not working.
This form is working:
https://www.excel2excellenceyouthfootball.com/parent-player-code-of-conduct.html
These are NOT WORKING
https://www.excel2excellenceyouthfootball.com/parent-player-code-of-conduct.html
https://www.excel2excellenceyouthfootball.com/contact-us.html
https://www.excel2excellenceyouthfootball.com/new-association-registration.html
https://www.excel2excellenceyouthfootball.com/existing-association-registration.html
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JanReplied on January 17, 2018 at 7:51 PM
I checked this form (2018 E2E NEW ASSOCIATION REGISTRATION) that is embedded on this webpage (https://www.excel2excellenceyouthfootball.com/new-association-registration.html).
I found out that the authentication API failed. Here's a screenshot:
Please check the affected forms and make sure that they are authenticated properly. It is possible that your API key from Campaign Monitor was deleted, expired or not working.
Here's a guide: How-to-Integrate-JotForm-with-Campaign-Monitor
Hope that helps. Thank you.