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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Not Receiving Form Emails

    Asked by gotpromo on October 02, 2012 at 10:11 AM

    Hello, I am not getting the Emails from my Order Form at http://www.javalinapens.com/order%20form.htm 

    The Submissions are showing up on the the Jot Form Site. Please help. I've done some Test Orders and receive

    the Thank You Page. But it seems that for some reason they are not getting sent to my Email addresses.

     

    Thanks in Advance,

    Kelly

    Page URL:
    http://www.javalinapens.com/order%20form.htm

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    JotForm Support

    Answered by Rodjit on October 02, 2012 at 11:06 AM

    Hi,

    Your email address is in our bounce list for below reason;

    Reason(s) : 5.1.0 - Unknown address error 550-'Mailbox quota exceeded'

     

    I have done removing your email in our bounce list and it should be working fine by now.

    Thanks

  • Profile Image

    Answered by gotpromo on October 05, 2012 at 10:19 AM
    Thank you, my email quota was full last week and I cleaned it out.
    I thought just doing that would fix it.

    Thank you for taking care of this issue.

    Thank You,
    Kelly Bilyeu - Promotional Sales Manager
    www.GotPromo.com
    KAESER AND BLAIR, INC. - Authorized Century Dealer #99348
    Promotional Products & Ad Specialties
    Vox: (541) 758-8206 + Fax: (541) 752-3439
    Call Toll Free: 800-883-7766
    Place Order: > http://www.GotPromo.com/order/
    The ideas, concepts and designs embodied in or referred to by this proposal are provided for the review of the recipient and remain the sole property of GotPromo.Com and are not to be shared with third parties or like marketing companies without the express written consent of GotPromo.Com.

  • Profile Image

    Answered by pinoytech on October 05, 2012 at 10:23 AM

    You are welcom Kelly. If you need our assistance again, feel free to contact us at anytime.

    Thank you!