To request payments with paypal and requesting API credentials link do I need to request a signature or a certificate?

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    Asked on October 02, 2012 at 10:26 AM
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    Answered on October 02, 2012 at 10:59 AM

    Hello Lori,

    I actually don't quite get what you mean by your question, so I checked your form's Paypal Pro setup and found out that it is configured properly. I even tested the integration and it was successful.

    Would you mind elaborating your query? Are you having problems receiving payments?

    If you are able to receive payments on your Paypal account but you are not receiving emails, it might be that your Paypal account does not have the proper IPN configuration for JotForm.

    If that's the case, kindlyfollow this checklist to set up IPN on your Paypal account:

    The IPN URL for JotForm is

    Hope this helps.