Stripe integration: Unable to sumbit and test the form.

  • CEOGlobal
    Asked on January 17, 2018 at 8:12 PM

    In the Build Module, my stripe integration shows as being in TEST Mode.  When I attempt to test my form, my submission is rejected because the Credit Card is rejected since it was in Live Mode.  There is an issue somewhere that I need to resolve quickly.  Thanks.  https://form.jotform.com/73525881084159

    Please see the attached screen shot of the rejection message.

    Jotform Thread 1353009 Screenshot
  • Jed_C
    Replied on January 17, 2018 at 9:36 PM

    I checked your form and found that your Stripe integration is set to "Live mode". Kindly try changing it to "Test mode" and try submitting again with your test card.

    1516242697stripe test Screenshot 10

    For reference, you can also find more information about Stripe testing here https://stripe.com/docs/testing.

    Let us know how it goes.

  • CEOGlobal
    Replied on January 17, 2018 at 9:40 PM

    Thanks.