Can I change the PayPal payment method for this account?

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    Asked on January 18, 2018 at 04:19 AM

    Hi JotForm,

    Im currently user of jotform for Bronze package, how can i transfer the account to new user with his/her billing preference?

    I noticed that under column of Billing theres a button "Change Credit Card" but its need my paypal credential since i want it to be transfered, kindly advice

  • Profile Image
    Answered on January 18, 2018 at 07:30 AM

    I suggest you transfer your forms and form submissions to another account. We can do that for you. We would only need the username of the other account.

    After this, you can downgrade your subscription.

    Let us know if you want that.