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  • mark4science
    Asked on January 18, 2018 at 7:05 AM

    Hi ... I'm trying to downgrade to the free package but it returns an error. My business has changed and I no longer need the service.

  • Ardian_L
    Replied on January 18, 2018 at 9:27 AM

    Can you please confirm that you want to downgrade to free plan. I have to inform you that pricing plans have changed.

    You are using a Premium plan which is no longer offered, and if you change your plan you are not able to benefit from this plan anymore. Please confirm so we can proceed downgrading.

  • mark4science
    Replied on January 19, 2018 at 4:54 AM

    Yes, please, I'd like to downgrade to free plan. Thanks.

  • Ardian_L
    Replied on January 19, 2018 at 5:58 AM

    With your request, you plan has been changed to Free plan.