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    mark4science
    Asked on January 18, 2018 at 07:05 AM

    Hi ... I'm trying to downgrade to the free package but it returns an error. My business has changed and I no longer need the service.

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    Ardian_L
    Answered on January 18, 2018 at 09:27 AM

    Can you please confirm that you want to downgrade to free plan. I have to inform you that pricing plans have changed.

    You are using a Premium plan which is no longer offered, and if you change your plan you are not able to benefit from this plan anymore. Please confirm so we can proceed downgrading.

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    mark4science
    Answered on January 19, 2018 at 04:54 AM

    Yes, please, I'd like to downgrade to free plan. Thanks.

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    Ardian_L
    Answered on January 19, 2018 at 05:58 AM

    With your request, you plan has been changed to Free plan.