Error in my condition to change e-mail recipient

  • nutritech7
    Asked on January 18, 2018 at 7:38 AM

    Hello, 


    I'm having a strange issue where I can't create a conditional logic change in my form. I want the form to send to a particular person when a user chooses any country except Australia...but currently this error comes up and I can't get it to work. I have chosen Australia. Tried to delete and recreate it, but nothing works. 

    Any ideas on how to fix it? I figure it's a bug. 

    Jotform Thread 1353346 Screenshot
  • Richie JotForm Support
    Replied on January 18, 2018 at 9:52 AM

    I have checked your form and it seems the dropdown can't get the value of the country, that is why it returns the error "MISSING FIELD".

    Kindly use the Country Picker Widget,

    Error in my condition to change e mail recipient Image 1 Screenshot 40

    and use the same condition.

    Error in my condition to change e mail recipient Image 2 Screenshot 51

    Error in my condition to change e mail recipient Image 3 Screenshot 62


    Hope you find this information useful.


    Please let us know if you have further questions.

  • nutritech7
    Replied on January 19, 2018 at 5:56 AM

    That fixed it! Thanks so much for your help :)