If I've reached my upload limit on a free account can I delete uploads and get that space back?

  • csnowinfo
    Asked on January 18, 2018 at 12:08 PM

    If I've reached my upload limit on a free account can i delete uploads and get that space back?

  • John_Benson
    Replied on January 18, 2018 at 1:00 PM

    I checked your account and it is in good condition. 

    Yes, you can clear your File Upload Storage by deleting the submission with an attachment file. To delete the submissions, please follow this guide: https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data

    Keep in mind that deleted submissions are not recoverable. 

    I hope this information helps. Thank you.