From Views: Is the counter working properly?

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    xxschneider
    Asked on January 18, 2018 at 12:24 PM

    I can't possibly be our of form views.  Less than 30 times per month does anyone use my forms and I already paid to upgrade to 10,000 views.  Please reset my account.  It's just not fair.  There must be something wrong with your system.  I created a captcha validation and I also haven't been using Dreamweaver since I paid to upgrade.  I can neither afford to pay another $100 nor lose the little bit of business that may come to me when it is down.  Please don't make me create another free account to solve this problem.

  • Profile Image
    BJoanna
    Answered on January 18, 2018 at 01:29 PM

    I checked From Analytics on your account and it seems that all views are coming from your form Certi-Pro

    1516299205views.JPG

    If the form is embedded in Dreamweaver then most likely that is causing the issue with your form views. 

    Please note that when Dreamweaver editor is used it will constantly be refreshed. Considering that the form is embedded to your Dreamweaver site the form be reloaded as well and each reload of the form will be counted as the form view. 

    To prevent this, I can only suggest you to remove the form embed code from Dreamweaver when you need to edit something. 

    I reset the form views of your account to 0 and I activated your account.