JotForm Banner is covering up my submit button

  • tracymcniven
    Asked on January 18, 2018 at 2:36 PM

    Hi, I have a free account and a jot form on our web site.  As such, it seems that a banner  has been added to our form, which is fine, but when I view the form on the web site...it is covering the submit button.  Help.

    Page URL: http://www.hvll.org/Default.aspx?tabid=1258636
  • Elton Support Team Lead
    Replied on January 18, 2018 at 3:18 PM

    You are using the iframe embed code of the form without its supporting script that's why the frame height isn't adjusted programmatically.

    To fix it, change the 1000px height found in the iframe embed code with 1200px.

    <iframe id="JotFormIFrame-62725724500148" src="https://form.jotform.com/62725724500148" frameborder="0" scrolling="no" style="border: currentColor; border-image: none; width: 100%; height: 1200px;" allowtransparency="true" onDISABLEDload="window.parent.scrollTo(0,0)"></iframe>


  • tracymcniven
    Replied on January 18, 2018 at 6:43 PM
    Hi,  Sorry to be lame, but I don’t even recall where/how I added this to my web site.  You are saying that this code needs to be modified on my site rather than on the form, right?


    Tracy McNiven
    714.270.6120
    tracymcniven@gmail.com


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  • tracymcniven
    Replied on January 18, 2018 at 6:43 PM
    Never mind…it all came back to me and I am good to go. Thanks.


    Tracy McNiven
    714.270.6120
    tracymcniven@gmail.com


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  • John_Benson
    Replied on January 18, 2018 at 9:07 PM

    Thank you for updating us, Tracy.

    I checked the page URL (http://www.hvll.org/Default.aspx?tabid=1258636) you provided and I can see that it is now displaying properly. 

    Contact us again if you have questions, we'll be happy to assist you.

  • tracymcniven
    Replied on January 18, 2018 at 10:43 PM
    Thanks much!!
    Tracy McNiven
    714-270-6120
    tracymcniven@gmail.com
    ...