Why does my customers gets a blank page when they click the next button of my form?

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    jillandlinda
    Asked on January 18, 2018 at 03:04 PM

    My customers can't order from this link

    https://form.jotform.com/70105604011133

    they fill out info and than hit next and goes to blank screen


    Please advise quickly so i don't lose sales


    browniegal@bwig.net


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    VictoriaKondratenko
    Answered on January 18, 2018 at 03:46 PM

    I think this happens because of some empty pages added to your form. Try to delete everything unnecessary like shown bellow

    1516308404post4.gif

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    Welvin
    Answered on January 18, 2018 at 03:49 PM

    That is because you added a page break in the form and left the other pages empty. You may consider deleting the page break to fix that. 

    Here's a guide for your reference: https://www.jotform.com/help/119-How-to-Create-Multi-Page-Forms