Payment Limits: Where can I check usage?

  • Profile Image
    bootlegbbq
    Asked on January 18, 2018 at 03:57 PM

    I recently signed up for the Bronze plan and had to burn one of my ten allotted payment submissions for testing purposes.  I was wondering if the count could be reset since this is my first time switching to a paid plan.

    I am also curious to know if there is somewhere on the back-end that displays the number of payment submissions I have used each month.  I'm trying to keep tabs on it so I know whether or not I need to upgrade to the silver plan instead.

  • Profile Image
    aubreybourke
    Answered on January 18, 2018 at 04:26 PM

    I recently signed up for the Bronze plan and had to burn one of my ten allotted payment submissions for testing purposes.  I was wondering if the count could be reset since this is my first time switching to a paid plan.

    OK as requested I have reset your payment limits to zero. 

    I am also curious to know if there is somewhere on the back-end that displays the number of payment submissions I have used each month.  I'm trying to keep tabs on it so I know whether or not I need to upgrade to the silver plan instead.

    Yes you can click on your profile pic and then on "View all". It will display all your limits.

    For example:

    1516310581The Easiest Online Form Builde

    Or if you prefer you can view your usage statistics on your profile usage section

    https://www.jotform.com/myaccount/usage