How Can I Collect Pending Payments ?

Hello, 

I have 4 + Client Submission forms with payments that have NOT hit my PAYPAL acc. Can you please guide my next steps? Thanks, Lillian /

The incomplete payments can be manually marked as completed; however, this does not charge the customer. 

Please check this guide that will help you viewing your incomplete payments: https://www.jotform.com/help/564-how-to-view-incomplete-payments-of-your-payment-forms/ 

I would also recommend you to enable the IPN option on your account so completed payments are not marked as incomplete: https://www.jotform.com/help/276-How-to-Enable-IPN-on-your-Paypal-Account 

You may also enable the incomplete payment notification and get notified when someone did not send you the payment through the form: https://www.jotform.com/help/273-How-to-Setup-Incomplete-Payment-Notification-Email 

Also, those payments that were not completed will need to be manually sent to you from your customers. 

I hope this helps.