How many characters are allowed on the Autocomplete Widget and is there a way to increase this limit?

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    Asked on January 18, 2018 at 09:10 PM

    Hi JotSupport,

    I have 8k+ records (see sample below) needed to be available using the Auto Complete widget. But I think the widget can't handle that much data. Can you suggest other widget that I can use for this?

    Account Name
    St. Luke's Medical Center-QC
    Manuel J. Santos Hospital-Butuan
    North General Hospital
    South General Hospital
    Aala Clinic
    Makati Medical Center
    Fortune Care - Bacolod City
    The Doctors' Hospital - Bacolod
    Davao Doctors Hospital
    Ramiro  Community Hospital-Tagbilaran City
    Vicente Sotto Memorial Medical Center
    Garcia Heights Health Center- Davao City
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    Answered on January 19, 2018 at 02:51 AM

    You're correct - There appears to be a limit on the number of characters allowed on the AUTOCOMPLETE WIDGET. I'm not sure what the exact number is but it looks to be limiting the total number of characters (and not the number of lines/entries).

    Here's a test form showing what I mean:

    Both fields have a total of 10k entries.

    The first field has random names that are all numbered from 1 to 10000. On that field, it will only allow you to query up to #2169.

    (type 2169 then 2170 to test it)

    The second field on the other hand is only comprised of numbers 1 to 10000 and it works flawlessly.

    I escalated this to our Devs so we can have a definitive answer on the actual limit and ask whether there's a chance to increase that. Although I won't be able to give you any timeframe, rest assured, we'll keep you apprised on this same thread when there's an update.

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    Answered on January 22, 2018 at 06:15 PM

    Hi Jim_R,

    While this is being escalated, can you suggest other widgets which I can use for my form?

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    Answered on January 22, 2018 at 09:25 PM

    Please give the Dual ListBox widget a try. Here's the link:

    You can also check the demo at this link:

    Thank you.