How do I get the autoresponder email to send a copy of the submission to the registrant?

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    KCHDA
    Asked on January 19, 2018 at 09:04 AM

    Hello,

    How do I get the auto-email function to send a confirmation email showing details of their registration to the registrant? Currently it is not sending.

    Thanks

    Lori

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    Welvin
    Answered on January 19, 2018 at 10:30 AM

    Two of your forms are currently disabled. Which form is not sending the autoresponder email? I checked your KCHDA Competition Entry Form, you have a custom message in the autoresponder email.

    If you wish to send a copy of their submission, you may consider creating a new autoresponder email.

    https://www.jotform.com/help/26-Creating-a-Form-Autoresponder

    You should keep the table where the questions and answers are placed. 

    Also, we suggest using noreply@jotform.com as the sender email. If you wish to use your own, please do it by SMTP:

    https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form 

    Let us know if you need further assistance.