- ibsenadmin1Asked on January 19, 2018 at 10:18 AM
People are having trouble making payments on my registration form. It says that Sandbox is enabled but clicking the info box does nothing.
Can you please clarify its purpose?
- JotForm SupportRichie_PAnswered on January 19, 2018 at 11:22 AM
Sandbox is testing mode that mimics the live production environment for Payment transactions.
I have checked your form and your Square Payment is using the Test Mode.
Please change the mode to Live Mode to enable live payments.
Hope you find this information useful.
Please let us know if you need further assistance.