Email autoresponder

  • Profile Image
    TobyP
    Asked on January 19, 2018 at 11:16 AM

    Hi

    I've applied this field code in the autoresponder form as was advised by the support team, however, as you can see from the attachment, the test email doesn't contain the required field value I.e.the first name.

    Code used: Dear {name:first},

    --

    Thanks

    Toby




  • Profile Image
    Marvih
    Answered on January 19, 2018 at 12:24 PM

    Dear {name:first},

    Is correct. 

    1516382402580.png

    But you need to do the Test submission using an actual submission on your form.

    Means you need to fill out all the Fields on your form and enter you email address in the E-mail field so it will be sent to your by your Autoresponder Notification.

    I cloned your form https://form.jotform.com/80185086244962.

    You can try doing a submission on that form to see if you receive a notification email with correct First Name 

    1516382643581.png