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TobyPAsked on January 19, 2018 at 11:16 AM
Hi
I've applied this field code in the autoresponder form as was advised by the support team, however, as you can see from the attachment, the test email doesn't contain the required field value I.e.the first name.
Code used: Dear {name:first},
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Thanks
Toby
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MarvihReplied on January 19, 2018 at 12:24 PM
Dear {name:first},
Is correct.
But you need to do the Test submission using an actual submission on your form.
Means you need to fill out all the Fields on your form and enter you email address in the E-mail field so it will be sent to your by your Autoresponder Notification.
I cloned your form https://form.jotform.com/80185086244962.
You can try doing a submission on that form to see if you receive a notification email with correct First Name