- mbrown913Asked on January 19, 2018 at 01:29 PM
When someone tries to order a product from me, they are directed to paypal to submit payment but an error message keeps appearing.Page URL:
- JotForm SupportRichie_PAnswered on January 19, 2018 at 02:55 PM
Can you please provide a screenshot of the error? Here is a guide on how to insert a screenshot.How-to-add-screenshots-images-to-questions-to-the-support-forum
I have tried submitting using Paypal, and I was redirected to the Paypal website without any problems.
We will wait for your response.
- mbrown913Answered on January 19, 2018 at 03:43 PMI was forced to delete the form altogether
Sent from my iPhone. Please excuse any typos.
- JotForm SupportJed_CAnswered on January 19, 2018 at 04:39 PM
In case you created a new form and encounter the same error, please grab for us a screenshot of the error message and send it to us by following this guide.
Let us know if you need further help.