An error message appears when redirected to paypal

  • mbrown913
    Asked on January 19, 2018 at 1:29 PM

    When someone tries to order a product from me, they are directed to paypal to submit payment but an error message keeps appearing. 

  • Richie JotForm Support
    Replied on January 19, 2018 at 2:55 PM

    Can you please provide a screenshot of the error? Here is a guide on how to insert a screenshot.How-to-add-screenshots-images-to-questions-to-the-support-forum

    I have tried submitting using Paypal, and I was redirected to the Paypal website without any problems.

    We will wait for your response.



  • mbrown913
    Replied on January 19, 2018 at 3:43 PM
    I was forced to delete the form altogether
    Sent from my iPhone. Please excuse any typos.
    ...
  • Jed_C
    Replied on January 19, 2018 at 4:39 PM

    In case you created a new form and encounter the same error, please grab for us a screenshot of the error message and send it to us by following this guide

    Let us know if you need further help.