Dec 28th credit card charge

  • infosectricignatureel
    Asked on January 19, 2018 at 2:12 PM

    Hi,


    I am reconciling my credit card statement and noticed we were charged twice on December 28th for $114. Can someone please contact me at 416-490-8093 or email me at lauren@signatureelectric.ca


    Thank you

    Lauren

  • David JotForm Support
    Replied on January 19, 2018 at 3:16 PM

    I checked our records and was only able to locate one of the charges.  Do you happen to have another account that could have possibly been billed?  Also, if you have any sort of receipt for the additional payment, it would be most helpful.  Let us know what you can and we will be happy to help get this resolved.