What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account Has Been Suspended

    Asked by guest_22757876848071 on October 02, 2012 at 09:33 PM

    Hi Team,

    I received notification that my account with JotForm has been suspended.

    I have replied to the email to clarify my actions.

    Please help to review.

    Thanks and regards,


    Page URL:

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    JotForm Support

    Answered by jonathan on October 02, 2012 at 09:49 PM

    Hi Geta,

    We apologize for the inconvinience caused. The form was mistakenly autosuspended by the phishing system, probably due to combination of elements in the form. But I checked your form, and found nothing suspicious about its purpose.

    I have now removed the autosuspended status and whitelisted the said form. I check your website and see that your form is online again.

    Please inform us if you require further assistance.