Account Has Been Suspended

  • Profile Image
    guest_22757876848071
    Asked on October 02, 2012 at 09:33 PM

    Hi Team,

    I received notification that my account with JotForm has been suspended.

    I have replied to the email to clarify my actions.

    Please help to review.

    Thanks and regards,

    Geta

  • Profile Image
    jonathan
    Answered on October 02, 2012 at 09:49 PM

    Hi Geta,

    We apologize for the inconvinience caused. The form was mistakenly autosuspended by the phishing system, probably due to combination of elements in the form. But I checked your form, and found nothing suspicious about its purpose.

    I have now removed the autosuspended status and whitelisted the said form. I check your website and see that your form is online again.

    Please inform us if you require further assistance.

    Thanks.