-
crwbairdAsked on January 19, 2018 at 3:49 PM
I have a customer who put their information in but they get an error that says:
"Payment Error
Field must not be greater than 60 length"
Nothing I can see is greater than 60 character length
-
David JotForm Support ManagerReplied on January 19, 2018 at 5:03 PM
I just cloned your form, and tested it in sandbox mode, and it worked fine on my end. There was not issue after submitting the form. Please try clearing your forms cache: https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache
If the issue persist, please share a screenshot of the error:
https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum