How do I know if my payment form works?

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    movz
    Asked on January 19, 2018 at 06:04 PM

    Have a Square integration set up, I have and account with them and all is set, ready to go as far as I can see. When I test it in 'Live' mode with random fake details it still goes through, no problems and it's passed on to the thank you page.

    Surely if my credit card details are made up I'd get a form error, as those details don't exist?

  • Profile Image
    John_Benson
    Answered on January 19, 2018 at 08:28 PM

    I did test your payment form and I was not able to replicate the issue. I tried random text and numbers and it gives me an error. Here's a screenshot:

    151641154331zc2c.png

    Is the issue resolved? Please try to disable the Test Mode in the Payment Integration settings.

    Related guide: https://www.jotform.com/help/459-How-to-Integrate-Form-with-Square


  • Profile Image
    movz
    Answered on January 20, 2018 at 08:36 AM

    mmm... you are right, just tested myself again now it does refuse, it might have been late last night but it did carry on to the thank you page.

    I used full fill outs of all fields not just one number though. However, now I can't replicate either.

    I'll speak with square on monday just to be sure, that I'm not missing something.

    One more thing.

    I'm a newbie to payment gate.
    Once I click Pay Now and my form goes to the thank you page, is that it then? Is the payment complete and being processed by Square?

  • Profile Image
    John_Benson
    Answered on January 20, 2018 at 01:19 PM

    Once I click Pay Now and my form goes to the thank you page, is that it then? Is the payment complete and being processed by Square?

    That is correct and that counts as a Payment Submission. If you're trying to create your first order form, I suggest checking this guide: https://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form

    Let us know if you need further assistance. Thank you.