Error message keeps occuring when applicants are trying to submit payment.

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    Asked on January 20, 2018 at 11:15 AM

    Payment Error

    Field must not be greater than 60 length. 

    Go back and fix. 

    What does this mean???

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    Answered on January 20, 2018 at 03:16 PM

    I could not test your form as it requires live credit card payment. I did clone your form and I am not able to replicate the issue you are having. I was able to submit successfully and thank you message was displayed. Please check the screenshot below:


    I would suggest you to please test your form again and get back to us if the issue persists. We will report it to our backend team.

    We will wait for your response.