Error message keeps occuring when applicants are trying to submit payment.

  • PoshandDistinguished
    Asked on January 20, 2018 at 11:15 AM

    Payment Error

    Field must not be greater than 60 length. 

    Go back and fix. 


    What does this mean???

    Jotform Thread 1355903 Screenshot
    Page URL: https://form.jotform.com/PoshandDistinguished/entrepreneur--small-business-expo
  • Ashwin JotForm Support
    Replied on January 20, 2018 at 3:16 PM

    I could not test your form as it requires live credit card payment. I did clone your form and I am not able to replicate the issue you are having. I was able to submit successfully and thank you message was displayed. Please check the screenshot below:

    1516479145testSquare Screenshot 10


    I would suggest you to please test your form again and get back to us if the issue persists. We will report it to our backend team.

    We will wait for your response.