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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Separate name fields

    Asked by weightwins on October 03, 2012 at 06:59 AM

    Hi! I've used your name field to collect names - fine so far, but I have someone with a triple-name and I'm trying to work out which is their given name and which is their surname.

    Is this possible to extract?

     

    The format is

    Kok Kian Tay

     

    So I'm not sure if he is Kok, Kok Kian, Kian Tay or Tay!

     

    Thanks,

     

    Simon.

    Page URL:
    http://www.playweigh.com/join

  • Profile Image
    JotForm Support

    Answered by mliz on October 03, 2012 at 07:56 AM

    Hi Simon,

    In the notification and submissions section the name field is also displayed as first then last name, unfortunately though there is no option to check as to which part of the field did the user entered the middle name since when displayed it is considered as 1 field question. You may need to contact the user to clarify this information, to prevent this happening in the future it would be a good idea to create three separate text box corresponding to first, middle and last name to avoid mix up.

    Thanks for using JotForm!

  • Profile Image

    Answered by weightwins on October 03, 2012 at 08:04 AM
    Is there a way to go back through the logs to see what was entered into the form? It’s embarrassing. Along with the date option, the pre-configured fields seem to be more trouble than they’re worth!
    A new response has been received:
    JotForm
    Answered by mliz
    Hi Simon,
    In the notification and submissions section the name field is also displayed as first then last name, unfortunately though there is no option to check as to which part of the field did the user entered the middle name since when displayed it is considered as 1 field question. You may need to contact the user to clarify this information, to prevent this happening in the future it would be a good idea to create three separate text box corresponding to first, middle and last name to avoid mix up.
    Thanks for using JotForm!
    View this thread on JotForm Support Forum Unsubscribe
  • Profile Image
    JotForm Support

    Answered by EduardoMendez on October 03, 2012 at 08:50 AM

    @weightwins

    After some testing I was able to confirm that entries will display in the order they were entered.

    Here I entered Ed Mauricio in the "First Name" section. 

    With regards to the date and the format in which it is submitted, you can take a look at the way your date is formatted by going to your form and right clicking on the date field.  Choose the properties option and you will find the format set for your form.

     

    Let us know if you need further assistance!

  • Profile Image

    Answered by weightwins on October 05, 2012 at 10:36 AM

    I understand that it will be in the order entered, but I don't know whether their name is 

    "NAME1 NAME2" "NAME3"

    or "NAME1" "NAME2 NAME3"

    It's not a middle name, it's part of either their given name or their Surname.

     

    How can I configure two fields to line up in a row and have a field without a title?

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    JotForm Support

    Answered by EduardoMendez on October 05, 2012 at 11:24 AM

    Hi there

    You can do this by adding two text-fields on to your form.

    Contract the fields by right clicking and choosing the option.  This will place them side by side.

    To get rid of the labels, you need to find their IDs.  You can do this by selecting the field, right clicking on it and choosing the "Properties" option at the bottom.  The ID is located at the bottom of the "Properties" window.  

    The id's of the fields should be similar to: input_1 or input_4

    For our purposes, we need to omit only the labels, so we need to inject the following CSS code: Note: label_4 is the label for input_4

    #label_4, #label_3{display:none;)

    Here is a short video showing you how this is accomplished.

    http://screencast.com/t/RyrNlj6S

    Please let us know if you need further assistance!