What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Forgot our username

    Asked by sgarbs on October 03, 2012 at 09:31 AM

    Hi 

    How do i reset the username on our form account? We do not remeber the login.

    Form ID: 22593076388161

    username JotForm email jsform site
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    JotForm Support

    Answered by EduardoMendez on October 03, 2012 at 09:41 AM

    Hi there,

    If you don't remember the loggin information you can always retreive it using your e-mail address by clicking on the "Forgot password" button on the bottom right of the "My Forms" page.  That will bring up this prompt.  You can enter the e-mail address and the instructions would be sent to that address.

    I also notice that you are currently logged in as @squarbs.  If you ever require to have your username changed, you can contact us about it and we would gladly change it for you.

    Let us know if you need further assistance!

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    Answered by guest_22765655148058 on October 03, 2012 at 01:57 PM

    That username is a second account and not the one in question. Futhermore I do not know the email or username of the second account. 

    Can you tell me the email associated with it for ID # 22593076388161

     

    Many thanks

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    Answered by pinoytech on October 03, 2012 at 03:58 PM

    Hi,

    As I have check Form ID:22593076388161, I found out that this form was created under Free account using username "mccarton" and associated to this email address mccarton@iteam*******.com. 

    If you need further assistance, feel free to contact us at anytime.

    Thank you!

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    Answered by freeaccabelfast on February 11, 2013 at 02:39 PM

    form_23113354671346 could you tell me username or email address is i have to update form and forgot login, thanks

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    Answered by pinoytech on February 11, 2013 at 02:49 PM

    @freeaccabelfast,

    That form was created under the username of segwayexpress upon checking which associated to info@********express.co.uk as account email address.

    If you'll need further assistance, do let us know.

    Thank you!

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    Answered by ACEDS on May 10, 2013 at 02:09 PM

    http://www.honeyboutique.co.uk/returns/ can you tell me username / email address please, forgotenhow to get access

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    Answered by pinoytech on May 10, 2013 at 02:30 PM

    @ACEDS,

    This form is created under the username of honeyboutique and using sales@**********.co.uk as account email address.

    If you need further assistance, do let us know.

    Thank you!

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    Answered by Canday  on November 21, 2014 at 04:04 PM

    Hello was wondering if you could help me as well with my user name or email. Here's one of the 2 forms I made http://form.jotform.us/form/42131346228144 Can't remember them for the life of me T_T

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    JotForm Support

    Answered by david on November 21, 2014 at 04:22 PM

    Hi,

    The username associated with that form is "CandayShop" and email is "candaycoatedcustoms@gmail.com".  If you have any further questions, please create a new thread and we will be happy to assist with whatever you need.

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    Answered by rhapaosy on February 13, 2015 at 08:54 AM

    Hello! I cant remember the email associated with this form.50201470126439. Can you help me check what was the email? Thank you so much!
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    Answered by paras  on November 02, 2015 at 12:34 PM

    please let me know which email id is this associated with, as i forgot the username password and the email id.

    http://form.jotform.me/50276215455453

     

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    JotForm Support

    Answered by david on November 02, 2015 at 01:47 PM

    @paras I will move your request to a thread of its own.  I will follow up here shortly:

    http://www.jotform.com/answers/695693

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    Answered by jf  on June 11, 2016 at 12:04 PM

    http://form.jotform.ca/jsform/31196453767261, could you tell me username or email address I i have to update form and forgot login, thanks

    This question has been moved as a new thread »

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    JotForm Support

    Answered by Jan on June 11, 2016 at 02:34 PM

    @jf

    I created a separate thread for your inquiry. Here's the URL: https://www.jotform.com/answers/858711

    Thank you.

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    Answered by jfh on June 12, 2016 at 06:56 PM

    Hello the link  https://www.jotform.com/answers/858711 redirects me to a login page or to myforms... 

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    JotForm Support

    Answered by liyam on June 12, 2016 at 10:24 PM

    Hello jfh,

    It looks like you were bumped off since you are now logged in. You can check the response on your inbox.

    May I also recommend to please start a new thread next time in order for us to be able to handle your concern properly.

    Thanks.

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    Answered by randy  on September 04, 2016 at 07:00 AM

    Hi, I also forgot my username and email. Form ID is 42046578436965

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    JotForm Support

    Answered by Jan on September 04, 2016 at 08:39 AM

    @randy

    This is a duplicate post. We'll follow up on this thread: https://www.jotform.com/answers/923992. Thank you.