Why my account is autosospended?

  • roberta mencaroni
    Asked on January 21, 2018 at 8:22 AM

    Hello, it is not the first time that my account suddenly will autosuspended. Why this happens? I think i make something wrong but didn't understand what. 

    Thanks

  • Kevin Support Team Lead
    Replied on January 21, 2018 at 12:56 PM

    It seems like your account was suspended due to the form http://www.jotformeu.com/form/70237007902347 where you're asking for a password "Parola d'ordine",  please note that asking for such information goes against our terms, we understand that you may not be asking for such info for phishing purposes, yet we need to act according to our terms

    I have removed the field from your form for now in order to reactivate your account. 

    If you have questions, please let us know.