What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Edit to existing submission is not reflected in the new PDF that is pushed to Google Drive

    Asked by davidgoebelstate on October 03, 2012 at 11:12 AM

     

     

    When making a change to an existing submission in JotForm, a new PDF is uploaded (creating a new folder) to Google Drive as expected.  However, the new PDF does not reflect the change made in the JotForm editor.  For example, in the screenshots below I added an email field to the form.  I edited the existing submission for Luke which pushed a new file to Google Drive, but the new file did not include the newly added email field.

     


  • Profile Image
    JotForm Support

    Answered by EduardoMendez on October 03, 2012 at 01:14 PM

    @davidgoebelstate

    Thanks for bringing this to our attention!

    I have forwarded this to our dev team and we will be updating you on the issue as soon as possible.

  • Profile Image

    Answered by davidgoebelstate on October 03, 2012 at 01:17 PM

    Thanks.  If possible, it would also be nice if the form could repopulate the existing folder instead of creating new one.

  • Profile Image
    JotForm Support

    Answered by EduardoMendez on October 03, 2012 at 03:17 PM

    Hi, it has been noted on the ticket!

    Thanks for your input!