Upgraded to the bronze package

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    DeclanCassin
    Asked on January 22, 2018 at 04:26 AM

    Hi 

    I upgraded to the bronze package yesterday from the free version as we wanted to see how a test would go for us. a few questions

    1. Can i move the forms created on the free version to the paid version easily even though i have now set the paid version up under the company name and the free version up on my personal email account?

    2. We want to have the forms available to send to customers when they reach our inbox every morning how do we do this.


    many thanks 


    Declan Cassin

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    Adrian
    Answered on January 22, 2018 at 08:47 AM

    1. Can i move the forms created on the free version to the paid version easily even though i have now set the paid version up under the company name and the free version up on my personal email account?

    Yes, just make the request from the account that the forms are currently managed and also include where do you want them transferred (destination account username/email). We will do the transfer for you.


    2. We want to have the forms available to send to customers when they reach our inbox every morning how do we do this.

    I am not sure I understand you correctly on this one. Do you want to send the filled forms to the customers?

    You can do that by setting up an Autoresponder email. You need to add an email field on your form first.

    Full Article: Setting up an Autoresponder Email


    Let us know if you have further questions.

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    CSCSecurity
    Answered on January 22, 2018 at 08:54 AM

    I am having a problem getting one of my forms to submit onto my phone i seem to have done everything correctly but i cant get it to work. It is the alarm response form on my portal. Is this something you can look at for me.
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    Adrian
    Answered on January 22, 2018 at 10:06 AM

    I have opened another thread for this issue since it's not related to the original thread. You can find the other thread by clicking this link https://www.jotform.com/answers/1357191

    Let us know if you need further help.