SMS Confirmation Widget: Button not appearing on smaller screens

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    erlypolska
    Asked on January 22, 2018 at 06:22 AM

    Hi,

    I have a problem with SMS widget. At desktop (HD resolution) everything seems very good, but when i try to use the same form with SMS widget on any mobile (iPhone, LG G4, Samsung Galaxy S3) the widget is not responsive...

    It is very problematic for our customers - they don't see f.ex. "send" button, because it is hidden at the right. User has to swipe/scroll to the right to see the button. 

    Is thee any solution to get CSS code or fix responsiveness?

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    erlypolska
    Answered on January 22, 2018 at 06:51 AM

    Btw. some other widgets also looks unacceptable... Is there any way to fix it? 

    Braintree Widget:

    151662180627049088_2173491412878411_1319

    Iframe widget:

    151662185727144386_2173491422878410_1357

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    Adrian
    Answered on January 22, 2018 at 10:37 AM

    Unfortunately, you cannot inject custom CSS to this form.

    I will forward the issue to Level 2 and we will let you know when there is an update.

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    erlypolska
    Answered on January 22, 2018 at 10:49 AM

    Thanks Adrian,

    Do you know how long can it take?

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    Ardian_L
    Answered on January 22, 2018 at 11:52 AM

    Unfortunately we can't provide an ETA when this will be resolved. You will be notified on this thread as soon as possible.

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    kaan
    Answered on January 22, 2018 at 12:01 PM

    Hello erlypolska,

    This issue you are having about SMS Confirmation Widget should be resolved now, could you please check it and confirm that it is working as expected now?

    Thank you, have a great day!

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    erlypolska
    Answered on January 22, 2018 at 12:47 PM

    Hello Kan!

    Thanks for reply :) unfortunately not. Now I can't see the "wyslij" button, so I can't confirm my mobile number. Have a look at this screen:

    1516643243Screenshot_2018-01-22-18-44-54

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    Adrian
    Answered on January 22, 2018 at 01:08 PM

    I see the same thing as you on smaller screens.

    We will let you know when there is an update on this.

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    erlypolska
    Answered on January 23, 2018 at 05:02 AM

    Ok, so I am waiting!