Won't let me sign in

  • Amy
    Asked on January 22, 2018 at 10:14 AM

    I am attempting to sign in with MACUMA login which i use everyday, and the button wont acknowledge that i am signing in. I usually get auto-signed in but today it didn't do that either. I need to get in ASAP for my events. Thank you and i look forward to hearing back from you.


    Amy Winter

  • Rose
    Replied on January 22, 2018 at 10:31 AM

    We are sorry for this inconvenience.

    The problem should be fixed now. Please have a try and do let us know if you encounter the same problem.

    Thank you in advance for your understanding and cooperation.

  • Amy
    Replied on January 22, 2018 at 10:43 AM
    I am trying to use Firefox as my browser and I am still having the same
    issue, I just tried again.
    ...
  • Rose
    Replied on January 22, 2018 at 10:54 AM

    Could you please tell us your username because the only account I found out associated awinter@mgmtsol.com is a quest account.  

  • Amy
    Replied on January 22, 2018 at 11:43 AM
    Our company username is: MACUMA_Registration
    ...
  • Mike_G JotForm Support
    Replied on January 22, 2018 at 12:50 PM

    Thank you for the additional information.

    May I suggest that you try to clear the caches of your Firefox browser and try to log in again after, please?

    http://www.refreshyourcache.com/en/home/

    Feel free to get back to us if after doing that the issue still persists.

  • Amy
    Replied on January 22, 2018 at 2:43 PM
    That worked. Thank you.
    ...
  • Mike_G JotForm Support
    Replied on January 22, 2018 at 3:17 PM

    Thank you for confirming that it now works.

    Feel free to contact us again anytime if you have questions about your forms and/or account.