I have four active forms and about 8-10 submissions for them.

  • cantrade
    Answered on January 22, 2018 11:03 AM

    I have four active forms and about 8-10 submissions for them. I need an explanation about the 5000 per queue topic. Even if you have stored every submission for every form I have ever made it would not reach 5000 I think.

  • Ardian_L
    Answered on January 22, 2018 12:00 PM

    That is just an explanation that, the submission can be downloaded when you reach 5000 submission. Did that batch pop-up occurred to you? 

    Let us know if you have any other question.

  • cantrade
    Answered on January 22, 2018 04:33 PM

    I get a notice via email and also on the website when I log in.  I have 449 submissions and am limited to 500 for my free account.  I only have 4 active forms and would like to get rid of the old data.  I have no use for any files older than 1-1-2018.  I can't see how to erase this older stuff.

  • David JotForm Support Manager
    Answered on January 22, 2018 06:15 PM

    You can delete the forms that contain submission, from your trash folder:

    1516662947delete Screenshot 10

  • cantrade
    Answered on January 22, 2018 07:43 PM
    Perfect, Thanks.
    ...