sub user accounts can't see shared forms

  • lcuwebmaster
    Asked on January 22, 2018 at 11:19 AM

    This morning I was contact by several people who have sub accounts under my main account that they can't see the forms shared with them anymore is there a glitch in the system because it happen to all of them and I checked to see if they were under a personal view or not and it just won't show them the shared ones.

  • David JotForm Support
    Replied on January 22, 2018 at 12:08 PM

    This should now be fixed.  The shared folder and shared forms should be accessible once again.  Let us know if they are still unavailable from your end and we will be happy to have another look.