Questions appear in email but no answers?

  • Profile Image
    Dannilee
    Asked on October 03, 2012 at 04:03 PM

    Hi

     

    This is my first time using JotForm, I completed the form to test it and while all the question labels show in the email the info I imputted i.e name, email and also all the drop down selections I made are not showing, the right hand side of the email where I expected to see the "answers" is blank white space.

    Any help would be much appreciated

    Thanks

    D

     

    PS Also is there a way to reposition the free text HTML, when I add it to the form after a drop down it is too far down?

  • Profile Image
    Mike_T
    Answered on October 03, 2012 at 05:07 PM

    Thank you for contacting us.

    Your Email Notification looks good. Can you please submit your form once again to re-check the email body?

    To decrease the distance between the Free Text (HTML) and other fields, I would suggest trying to inject the following CSS code:

    p {
    margin-top: 0 !important;

    This code will remove top margin from the paragraphs on your form.

    If you need any further assistance, please let us know.