Form says please wait after submitting and nothing happens

  • Richie Contartesi
    Asked on January 22, 2018 at 2:29 PM

    My form at http://dominatemygame.com/notes/ when hitting submit just says please wait and nothing happens. I tried on two different devices and browsers.

  • David JotForm Support
    Replied on January 22, 2018 at 3:27 PM

    I checked your form and was able to reproduce the issue.  It appears to be due to the encryption applied.  I was unable to reproduce this with my own form so it is possibly due to a missing key.  Remove the form encryption and test the form.  If that works, add the encryption back ensuring that a new key is created or an active key is used.

    https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them