Date picker calendar not formatting correctly?

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    jmessenger
    Asked on January 22, 2018 at 02:53 PM

    Hello!

    We're experiencing a problem with our date picker calendars in our forms. The picker appears to format correctly, but upon hitting submit, it halts and insists the format is wrong. If typed manually, it works; even though it was identical to the way the picker filled it in. Solutions? 

    I can't show the site, unfortunately. But can attach a screenshot. Thanks!

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    Nik_C
    Answered on January 22, 2018 at 04:04 PM

    I tested your form http://www.jotform.us/form/80015042214135, but I wasn't able to replicate this issue if it is automatically filled it is working fine and the format must be like 1/22/2018 and not 1-22-2018:

    1516655042screencast.gif

    If the issue persists please let us know (also if it is related to some other form).

    Thank you!

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    jmessenger
    Answered on January 22, 2018 at 04:18 PM

    Hi Nik,

    I had already made revisions to alleviate the issue. It would only happen in Edge and only after the user clicked into the field THEN clicked the calendar. I circumvented this by getting rid of the format check and having the calendar pop up automatically. I trust the format will usually be correct and thatTrello (which I'm importing into) is pretty flexible. Thanks!


    .joe