Why did we receive a notice that our account was almost over limit?

  • MXT
    Asked on January 22, 2018 at 3:31 PM

    Hi,

    I have a message come up "You're almost out of space" - can you please advise what  this means please. I'm currently on your old $90 yearly premium plan. 

    Thanks
    Nicole

  • David JotForm Support
    Replied on January 22, 2018 at 4:34 PM

    That notice was in regards to your monthly submission limit.  Your account is currently at 767/1,040 submissions for this month.  The limits do reset on the first day of each calendar month for all users so the the next reset is fairly soon.  If you do not believe you will receive more then a couple hundred more submissions this month, an upgrade would not be necessary.