Is there a way we can contact our existing submitters through Jotform?

  • manchestercamp
    Asked on January 22, 2018 at 3:33 PM

    We had a JotForm last year and I have cloned it for the same event in 2018. I would like to contact all of the people that purchased last year. Is there a way that I can do this through JotForms?


  • Welvin Support Team Lead
    Replied on January 22, 2018 at 4:54 PM

    Unfortunately, we have already discontinued our app that can email existing users in the form. A workaround would be to download your submissions, use services like MailChimp to upload the data and to email your contacts. The only downside on this is people need to confirm their subscription before you can email them.

    Another workaround would be to use email blaster like GroupMail then use SMTP from SendGrid or similar to send the emails. This way, users do not need to confirm their subscription. Just tell them that they receive the email because they have submitted on your form and provide the link so they will recognize it. Both GroupMail and SendGrid are free to use for a limited count.