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bgreen123Asked on January 22, 2018 at 4:15 PM
I am attempting to upload a form saved as a .pdf to jot form using the web tool. I keep receiving an error that it can not upload. I have the same form saved as a word document. Will that be easier to upload?
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David JotForm Support ManagerReplied on January 22, 2018 at 5:48 PM
Please note that it is not possible to import PDF forms, unless it is a fillable FormsCentral PDF form: https://www.jotform.com/help/340-How-to-Import-Adobe-FormsCentral-PDF-Forms-to-JotForm
If you are actually referring to uploading a PDF file through one of your "upload jotforms", then it could be that the PDF file extension is not allowed, you just need to add it in the allowed list: https://www.jotform.com/help/29-How-to-Change-the-Allowed-File-Types-in-the-Upload-Field