- GretaNCAsked on January 22, 2018 at 11:15 PM
I have a consumer that is trying to submit a form however when she fills the entire form out it gives her an error message that multiple submissions are not allowed. However, I can't find the setting that allows me to change that. Can you please help? Thanks!
- JotForm SupportJanAnswered on January 23, 2018 at 04:45 AM
I checked your form and I found out that the Unique Question is set "Parents E-mail". This feature prevents duplicate submission using the same data.
For example, firstname.lastname@example.org submitted a form. He cannot submit another form using the same email address.
Please disable it by changing it to "No Check". Here's a guide: https://www.jotform.com/help/223-How-to-set-Form-Limits-Based-on-a-Unique-Question.
Hope that helps. Thank you.