When she fills the entire form out it gives her an error message that multiple submissions are not allowed

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    GretaNC
    Asked on January 22, 2018 at 11:15 PM

    I have a consumer that is trying to submit a form however when she fills the entire form out it gives her an error message that multiple submissions are not allowed.  However, I can't find the setting that allows me to change that.  Can you please help?  Thanks!

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    Jan
    Answered on January 23, 2018 at 04:45 AM

    I checked your form and I found out that the Unique Question is set "Parents E-mail". This feature prevents duplicate submission using the same data.

    For example, john@smith.com submitted a form. He cannot submit another form using the same email address.

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    Please disable it by changing it to "No Check". Here's a guide: https://www.jotform.com/help/223-How-to-set-Form-Limits-Based-on-a-Unique-Question.

    Hope that helps. Thank you.