Why does my form keep becoming disabled?

  • Profile Image
    awaywithwords
    Asked on October 03, 2012 at 09:35 PM

    Hi

     

    I have a form at:

    http://www.jotform.co/awaywithwords/passionforperth

     

    Twice now I have received comments saying it's not working and when I log on I discover the form has been disabled.

     

    Are you able to tell me why this is happening please?

     

    Thanks

     

    Jacqueline

  • Profile Image
    Rodjit
    Answered on October 03, 2012 at 10:02 PM

    Hi,

    I've check your form settings and found it to have submissions limit of 5 and expiration date is set. It is under Advance Settings of your form;

    1. Setup and Embed

    2. Preferences

    3. Advance Settings/Submission Limit and Expire Date

    Please take note that once this two (2) options is set, your form will automatically disabled when;

    1. Submission limit is reach (which you set is 5)

    2. When 2012-11-06 17:00 (November 06, 2012) will pass

    You may want to remove them or adjust specially the submissions limit.

    Hope this helps.

    Thanks


  • Profile Image
    awaywithwords
    Answered on October 03, 2012 at 10:12 PM
    Brilliant. Thank you so much for your quick reply.
    Perfect.
    Thanks again
    Jacqueline
  • Profile Image
    Rodjit
    Answered on October 03, 2012 at 10:15 PM

    Your welcome Jacqueline, our pleasure to help. Any questions, let us know. Thanks