I can't submit my form. Please help.

  • lscd
    Asked on January 23, 2018 at 7:25 AM

    Good morning, 

    I created a survey (https://form.jotformeu.com/73374515207354) which was working until a week ago.

    Right now unfortunately any submission cannot be processed, you can see the error message attached. 

    Could you please help me?

    It is an important survey for a non-profit event (planning to host around 500 people). 

    I look forward to hearing from you. 

     

    Caterina



    Jotform Thread 1358741 Screenshot
    Page URL: https://form.jotformeu.com/73374515207354
  • lscd
    Replied on January 23, 2018 at 7:50 AM

    Please help.

  • Sabbir
    Replied on January 23, 2018 at 7:56 AM

    I have posted a test submission and it went through without any issue.

    Can you please clear your browser cache and check back again?

    You can also try clearing your form cache.

    https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache