Notifications not recieved

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    Asked on January 23, 2018 at 08:28 AM

    We are getting complaints from our customers that jotform is not sending notifications, please can you tell us if something is not working?

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    Answered on January 23, 2018 at 10:08 AM

    Can you please provide a submission ID that hasn't received the email? We are not having any issues with emails.

    Please let us know so we can investigate the issue. Thank you.