Form won't scroll

  • missybobo
    Asked on January 23, 2018 at 8:49 AM

    My form will not scroll down and limits the amount I can see depending on which dropdown menu is selected.  I have several choice of products and variations to choose from and once a couple different ones are selected the rest of my form disappears and will not scroll.  I've tried on 3 different platforms.  iOS, PC, Andriod Tablet.  Help!

    Jotform Thread 1358841 Screenshot
    Page URL: http://thumbroastcoffee.com/sales.html
  • BJoanna
    Replied on January 23, 2018 at 10:55 AM

    I tested your embedded form on my laptop with different browsers, but I was not able to replicate the issue you reported. The scroll down is working properly. Also, all products are shown on my end. 

    1516722734scroll Screenshot 10

    Were you able to resolve the issue? If not please try to use some other browser.

  • missybobo
    Replied on January 23, 2018 at 11:43 AM
    After I messaged you I figured out how to fix it. I had to update the CSS in iFrame to say scroll “yes” and height 100% instead of max 539px
    Missy Bobo
    ...
  • BJoanna
    Replied on January 23, 2018 at 12:34 PM

    I am glad to hear that you fixed your issue. 

    Feel free to contact us if you have any other issues or questions. 

  • missybobo
    Replied on January 23, 2018 at 12:43 PM
    After I messaged you I figured out how to fix it. I had to update the CSS in iFrame to say scroll “yes” and height 100% instead of max 539px
    Missy Bobo
    ...